Shipping policy

Shipping policy

 

Orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day.

 

Estimated delivery time is 10 to 20 business days after dispatch, depending on the destination country. Shipping costs, if any, are shown at checkout before you complete your order.

 

As soon as your order ships, you will receive an email with a tracking number so you can follow the delivery.

 

We ship to Germany, Austria and Switzerland. Depending on the destination, local customs duties or import taxes may apply and are the responsibility of the customer.

 

If your order has not arrived within the estimated time, or if it arrives damaged, please contact us at benepmp@gmail.com with your order number and we will sort it out.